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Frequently Asked Questions

  • What's included in the price?
    Our goal is to make sure your day is relaxing, so all costs are taken care of. Below are the list of fees included in the day package tours. All wine tasting fees Lunch for all tours more than 5 hours Transportation to and from the locations. (location for pick up and drop off will be the same). Gratuities/taxes for driver and wine staff Wine during lunch and/or welcome glass of bubbly Water (still and sparkling). What is not included: Gratuities for the travel specialist (not mandatory- but always welcome). Purchases of wine at vineyards Other optional purchases at wineries.
  • Are meals included?
    Lunch is always included in tours of 6 hours or more. Depending on the tour, lunch will be a gourmet style picnic lunch or prepared directly at the winery. We are happy to provide dinner recommendations at the end of the tour. For custom tours we can include additional meals as requested.
  • How many people will be in the tour group?
    Day package tours can include up to 12 people. For tours greater than 6 people, an additional fee will be added. Many wineries charge extra for groups more than 6 and some wineries do not take larger groups. We will discuss this in full detail with you as our pricing is listed for up to 6 people. Pricing for each day package is listed at the end of each tour for up to 6 people.
  • Can I arrange pickup at my lodging?
    Yes. If there is a group we can pick up from one destination provided it is within a 20 mile radius in one of the main towns in Sonoma County.
  • What time does my tour begin and end?
    For day tours, the general start time is around 9:30am. We ask you to have breakfast on your own and we will provide a welcome drink for the meet and greet. The tours are generally 7 hours and we also have half day tours. We can also do other custom tours with a minimum of 4 to 5 hours, depending on weekday or weekend.
  • Are food and beverages allowed in the tour vehicle?
    Yes! We use fully licensed tour operators. Sit back and relax in our ultra-luxury vehicle. You are welcome to bring your own coffee and snacks with you, as we will be providing a generous lunch for any tour more than 5 hours. We will provide sparkling and still water.
  • What if we are red wine drinkers only?
    We share your love! You can see we have the Pinot Tour. All of our tours can be customized, so if you are not into bubbles or white wines that are usually part of our personalized tours, we can also prepare a customized tour to include only Zins, Cabs, Pinots and other red varietals. We can also include different AVAs too. Reach out to us! ContactUs@Sonomaluxurygetaways.com
  • Why do the tours not list the wineries?
    We will share with you once we start to work with you and you have paid a deposit. We don't share the tours, as we have done alot of research and selection before we decide to select each winery. It's our way of keeping it a little secret too. If you have a winery you want to include, we can always modify and customize each tour.
  • What is the Cancellation policy and Terms and Conditions?
    We will require full payment if the tour is booked less than 30 days before tour start date. FOR TOURS OVER 30 DAYS, 10% deposit is required with the balance paid 20 days before travel date. Cancellation Policy We do our best to keep prices current for the tours, however, if there is any change at any of our partners at the time of booking, we will immediately contact you and discuss the best alternative (if needed). If there are any other changes to the destination due to unforeseen circumstances, we will provide a suitable alternative and discuss this with you in advance. To avoid cancellation and trip changes costs, please consider protecting your tour with travel insurance.
  • Do you book hotels and airfare?
    We focus on day tours only, however, once we start working with you, we can advise you on hotels/airfare and travel to and from the airport. We have partnered with several hotels who we enjoy working with and know they will provide the level of service that we expect. We prefer you to get the best deals/use your frequent flyers points etc. when booking hotels and airfares.
  • How are payments set up?
    All payments are listed per person and will be paid based on the number of people in your tour. For example, if there are 5 people in your group, one person will make the full payment rather than each person booking. We require a full payment up front and any cancellations will result in refund (less a service fee) depending on the number of days prior to the tour date. Please review the cancellation policy. All cancellations will receive credit travel up to one year.
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